FAQs

Hello Gorgeous! Thank you for your interest in our products. We hope this page answers your questions. If any questions unanswered, please email us at cs@hey-bootiful.co, and we will happy to help you.

GENERAL

1) HOW CAN I ESTIMATED PRICES IN MY CURRENCY?

At the top right corner of our home page, you can choose your currency from the drop down menu. If your currency is not listed, please email us at cs@hey-bootiful.com.

2) WHY DOES CURRENCY SWITCH TO MYR AT CHECKOUT?

While we use the currency converter tool on our website to allow customers from all around the world to shop in their local currency, this should only be used as an estimate. All transactions are processed in MYR at current exchange rate at checkout.

3) DO I HAVE TO PAY CUSTOMS IF I'M ORDERING FROM OUTSIDE OF MALAYSIA?

Please refer to our Shipping Policy for all info regarding customs.

4) MY COUNTRY IS NOT CURRENTLY LISTED ON YOUR SHIPPING PAGE, HOW CAN I ORDER YOUR PRODUCTS?

If your country is not listed, please email us at cs@hey-bootiful.com with your mailing address and we will get back to you with the quote. All countries we currently ship to were the result of customers asking for them and we're always happy to add new destinations.

5) DO YOU HAVE STOREFRONT? CAN I PICK UP MY ORDER?

Yes, we do have storefront in Malaysia. However, we encourage our Bootiful Babes to purchase online to enjoy exclusive promotions. We do not have have any authorised resellers as yet, however, we will have more info in the future. Stay tuned!

6) WHY DON'T YOU OFFER FREE SHIPPING FOR INTERNATIONAL CUSTOMERS?

We wish we could. To offer current product rices at level of service, we must charge our international customers a nominal fee for shipping. In return, you get tracked shipment and quick delivery ( less than 7 business days once shipped to most countries in the world). We know it's unnerving to order online and offering quick, tracked delivery at a great price we aim to provide an easy; seamless shopping experience.

MIRACLE SKIRT

1) DO THE MIRACLE SKIRT HIDES CELLULITES?

Yasssss. Our Miracle Skirts are designed to smooth out lumps and bumps giving you a flawless finish.

2) IS MIRACLE SKIRT COMFORTABLE FOR SITTING CROSS-LEGGED ON THE FLOOR?

Both Rihanna and many of the customers have worn it to weddings and events where guests are required to sit on the floor with no issues. However, for brides who are required to sit on the floor for extended period of time, we recommended test-driving the Miracle Skirt before your big day. Everyone is different and your wedding day is not the time to wear any new style of undergarments for the first time.

3) WHICH COLOUR DO YOU RECOMMEND FOR MOST OF US?

This depends on what colour of your outfit you wear the most - for light coloured outfits; we recommend the nude Miracle Skirt and dark colored outfits we recommend the black Miracle Skirt.

4) MY SKIRT FROM ANOTHER BRAND IS "STICKING" TO MY OUTFITS. WHY THIS HAPPENING AND WILL I HAVE THE SAME ISSUES WITH MIRACLE SKIRT?

This is due to STATIC. The good news is; Miracle Skirt is made from anti-static material. We have done the research for 2 years.

5) I'M UNSURE ABOUT WHICH SIZE TO ORDER, CAN YOU HELP?

Of course! Email us at cs@hey-bootiful.com. Let us know your waist and hips measurements and we would be happy to recommend which size is most suitable. Or please click SIZING GUIDE to get the size when selecting.

6) WHY DON'T YOU RECOMMEND SIZING UP NOR DOWN ON MIRACLE SKIRT?

Our skirt are made of a very minimum spandex blend material to allow a fair amount of compression hence, it's not very stretchy. The measurements listed on our product page is of the skirt when relaxed. Depending on the size of the skirt, waist and hips measurements can stretch up 3-5 inches. If you email us at cs@hey-bootiful.com, we can recommend  a size for tight fit and comfort fit.